Examples of clients from within the school could include the following.

• The IB Diploma Programme theatre teacher (client) requires a method of managing the finance and seat booking for a school theatre production (problem). A possible solution is to develop a multiplepage spreadsheet that links a diagrammatic representation of the seating plan with the financial information.
• The IB Primary Years Programme or kindergarten teacher (client) requires a method to introduce the basic greetings in another language to 4-year-olds (problem). A possible solution is to develop a multimedia presentation that includes a series of sound and video clips.
• The IB Diploma Programme history teacher (client) requires an effective way for students to record and analyse information obtained from a scheduled field trip (problem). A possible solution is to develop a comprehensive desktop-published workbook including the development of a reusable template and the significant manipulation of images.

Examples of clients from outside the school could include the following.

• A photographer (client) requires a method of increasing his visibility and consequently his income from the sale of images (problem). A possible solution is to develop a website.
• A manager of a local sports team (client) requires a method of keeping accurate records of players’ details, attendance at training sessions and performance throughout the season (problem). A possible solution is to develop a relational database.