Chapters

• 0:00 – Introduction
• 2:20 – Back from Retirement
• 4:12 – Philosophy
• 6:38 – Evolution of design
• 8:02 – Problem with design industry
• 9:10 – HCI is wrong
• 12:03 – No Design CEOs
• 15:21 – Power, Wealth
• 16:40 – Artificial Intelligence
• 23:25 – Surprising evolution of AI
• 31:19 – Controversy
• 35:32 – What’s wrong with Apple
• 38:38 – Virtual reality
• 40:30 – Technologist
• 42:38 – Theory vs reality
• 44:38 – Generalist
• 45:53 – People, History
• 48:13 – Hardest problem
• 51:20 – Great designers
• 53:38 – Conflict of past work
• 55:53 – Better world
• 1:00:29 – Educate on history
• 1:00:57 – Legacy, Don Norman’s Prize
• 1:04:42 – Sustainability
• 1:07:43 – Ethics, Morality, Fairness
• 1:08:56 – 21st Century
• 1:12:18 – Final advice